Zhicong Chen
(Teaching & Research)
Block AS6
11 Computing Drive
National University
of Singapore
Kent Ridge Campus
Singapore
117416
I use computational methods to study how communication infrastructures shape dynamics of knowledge, culture, and risk..
My research spans digital environments, from Dark Web and the Tor ecosystem to anonymous and pseudonymous platforms, as well as emerging technologies such as generative AI. Across these contexts, I investigate how communication infrastructures shape knowledge, culture, and risk, with particular attention to platform governance, digital privacy, and the implications for health and political communication.
Methodologically, I combine natural language processing, network analysis, and data mining across diverse digital environments and historical text archives. I also build large-scale cultural analytics pipelines, using diachronic text mining to trace long-term shifts in meaning and discourse across multilingual corpora.
My recent work expands into human-centered online safety, examining how people disclose sensitive information, seek social support, and experience fraud and deception when engaging with emerging media platforms, particularly within rapidly evolving AI-driven environments. My work has appeared in New Media & Society, American Psychologist, EPJ Data Science, Humanities and Social Sciences Communications (Nature Portfolio), and a range of international peer-reviewed publications.
Prior to joining NUS, I was an Assistant Professor at Nanjing University from 2022 to 2025. I earned my Ph.D. from City University of Hong Kong in 2022, where I was advised by Prof. Xiaofan Liu and Prof. Jonathan J. H. Zhu at the Web Mining Laboratory. Before that, I received a master’s degree from Nanjing University in 2018 and a B.Eng. in Software Engineering from Nanjing University of Posts and Telecommunications in 2016.